I never would have guessed that I would be as enthusiastic as I am about sharing my experience with both my insurance agent and the company (Farmers). After experiencing a serious flood at her home due to a failed toilet, I can say that my husband and I couldn't have had a more positive experience with Farmers and our agent, Scott Halbrook. They have been incredibly responsive, empathetic, and more than fair in our settlement. We always had the sense that they were trying to do right by us and honor the policy – not trying to save money. We also got lucky with our claims adjuster, Tim Boyd. He was knowledgeable, professional, explained things in a straightforward way, checked in regularly, and was very responsive to our calls. The flood was a tough experience, but Farmers and the team made it so much better than it otherwise would have been.

Scott is great. He has been my agent for over 7 years and I’ve stuck with him because he’s done such a great job. He’s very thorough and helps me understand my policies and helps me tune them to what I want and what I can afford. I recommend him to anyone looking for a nice guy that does great work.

I had a great experience starting an insurance policy with Farmers. Mimi was extremely helpful, and made me feel right at home. Quality service, prompt communication, and most importantly, trustworthy. I’m looking forward to continuing to build the relationship, and doing further business with the team. Thanks, Mimi!

My wife and I have been incredibly happy doing business with Farmers and with Scott Halbrook. While we wish we hadn’t had to make claims, they have made the process incredibly painless. They are helpful, efficient, and fair. Can’t recommend them enough.

I just switched to Halbrook Insurance and spent about an hour talking with Scott Halbrook about our coverage. Scott did a very thorough review or our insurance needs and taught me a lot in the process, all within about one hour. Great service!